A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations – whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator.
Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’ head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles – counterintuitive tactics and strategies – you, too, can use to become more persuasive in both your professional and personal lives.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
“Remember you’re dealing with a person who wants to be appreciated and understood.” Author Chris Voss has a wealth of knowledge that he brings to this topic and this book. Not only is he a 24 year veteran of the FBI, he is also a preeminent practitioner and professor of negotiating skills having taught at University of Southern California’s Marshall School of Business, Georgetown University’s McDonough School of Business, Harvard University, MIT’s Sloan School of Management, and Northwestern University’s Kellogg School of Management. He is the founder and principal of The…
… and very informative – who doesn’t want to read awesome stories from an FBI Hostage Negotiator Entertaining and very informative – who doesn’t want to read awesome stories from an FBI Hostage Negotiator. The beauty here, though, is that Chris translates the lessons to your daily life. I’d recommend this book to anyone who wants to be a better communicator.
“WE’VE GOT YOUR SON. GIVE US ONE MILLION DOLLARS OR HE DIES!” And so begins this surprising book. The author begins the book by relating his experience at a prestigious seminar at Harvard University. Several of the college’s top negotiators put him on the spot to see how he would negotiate in a hypothetical hostage negotiation.Â