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The Best Customer Service Quotes Ever Said

Become a Customer Service Revolutionary!
John R. DiJulius III has raised the bar for what it means to deliver world-class customer service. Now, with this indispensable book, you can too! DiJulius has combined the most inspiring quotes on how to best connect with customers and employees with a user-friendly journal to create the ultimate customer-service handbook. The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer interactions to the next level, and it provides expert wisdom to bring the customer service revolution to you.

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Crisis of Character: A White House Secret Service Officer Discloses His Firsthand Experience with Hillary, Bill, and How They Operate

Posted directly outside President Clinton’s Oval Office, Former Secret Service uniformed officer Gary Byrne reveals what he observed of Hillary Clinton’s character and the culture inside the White House while protecting the First Family in CRISIS OF CHARACTER, the most anticipated book of the 2016 election.

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Crisis of Character: A White House Secret Service Officer Discloses His Firsthand Experience with Hillary, Bill, and How They Operate

Posted directly outside President Clinton’s Oval Office, former Secret Service uniformed officer Gary Byrne reveals what he observed of Hillary Clinton’s character and the culture inside the White House while protecting the first family in Crisis of Character, the most anticipated book of the 2016 election.

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Behavioral Science: Tales of Inspiration, Discovery, and Service

The 20th century saw major advances in the quality of life for most of us. For many, however, there was little progress. Children with autism and many severe developmental disorders often ended up in large state run institutions with little hope of ever leaving. Our educational system left many students unable to read. Cars were becoming safer but drivers lagged behind. Treatments for breast cancer were advancing but too often they were not started early enough to save the life of the patient. Management practices in many organizations were reminiscent of the early industrial revolution. These and other problems called for a new approach to understanding behavior. Fortunately, a small group of scientists met this challenge and a new science of behavior emerged. Armed with decades of research on how behavior changes, they began to change the world. Here you will meet a few of these pioneers. They will tell you their stories in their own words. They will tell you how and why they abandoned traditional methods and sought new and better solutions to the persistent problems of our society. You will get to know them as passionate people with a deep commitment to science and making the world a better place. CAUTION: Their fervor is contagious!